"Extending IT service management abilities over and above technological innovation services to address enterprise-centric use scenarios; taking care of service desire and supply via a prevalent platform, portal, and service catalog; and rushing up innovation and workflow automation as a result of PaaS/very low-code improvement tooling." - Charles Betz, Forrester https://enterprise-service-manage41470.blog-mall.com/33961098/the-smart-trick-of-help-organizations-deliver-employee-services-that-nobody-is-discussing